Trade FIDES, a. s. | Services
Services
Consulting and Advisory Service
The service included in the activities offered by our company is free of charge and not binding.
Security Assessment
It is a general evaluation of the object security according to the previous viewing. It defines a security level in respect to the security risks in a given locality. It represents an underlying document for decision-making in terms of purpose and extent of the particular security system.
Technical Study and Price Offer
It is a brief security system study introducing technical and price solution to particular requirements including the price of project preparation.
Project Documentation
Project implementation documentation is an initial document for materials delivery and equipment installation. It is prepared according to the current norms and regulations after the object has been viewed and the project implementation consulted with the customer.
Security system projects concerning objects used for handling classified materials are prepared in compliance with the classified information protection act.
A program of regular training and education of our project designers results in progressive project designing using state-of-art technologies and high-tech components.
Implementation
Installation, expansion and programming of supply systems are performed by trained experts according to the current norms and regulations. The system installation is completed by trial operation. In the course of the trial operation, the user is provided with all technical documentation and instructed how to operate the system.
Inspection
After being installed, the whole system is checked by our maintenance technicians. The purpose of such an inspection is to check that the installation has been performed in compliance with the project documentation, installation guidelines of the equipment producers, current norms and regulations. After the inspection is finished, the user is issued with an initial inspection report.
Regular check-ups and equipment inspections are conducted during the course of the system's life expectancy period.
Technical Support and Maintenance
As a rule, we provide 24-hour warranty and after-warranty maintenance service during the whole life expectancy period of the equipment. The aim is to provide immediate technical help and potential troubleshooting and repair; to provide reliable functioning of the security systems. There are tens of qualified and continuously trained maintenance technicians and a number of technical experts in the company providing high-quality maintenance service.
Training
Within the enhancement of qualification levels and promotion of new technologies, we arrange different trainings and workshops for our customers.
